Shipping policy
SHIPPING POLICY
Shipping Rates and Methods:
We offer shipping to destinations within the United States using standard and expedited shipping methods. Shipping rates are calculated based on the weight of the items in your order and the destination zip code. You can view the shipping options available for your order during the checkout process.
Processing Time:
Orders are typically processed and shipped within 1-3 business days of the order being placed, excluding weekends and holidays. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Times:
Standard shipping typically takes 3-7 business days for delivery, while expedited shipping options are available for faster delivery times. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or carrier issues.
International Shipping:
At this time, we only offer shipping within the continental United States. We do not ship to California or internationally.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to monitor the status of your delivery and estimate the delivery date.
Shipping Delays:
While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to circumstances beyond our control, such as inclement weather, carrier issues, or high order volumes during peak seasons. We appreciate your patience and understanding in such situations.
Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders that are lost or delayed due to incorrect or incomplete shipping information provided by the customer.
Shipping Costs:
Shipping costs are non-refundable, except in cases where we have made an error in processing your order or if the product received is defective or damaged. In such cases, please contact our customer support team for assistance. We may run free shipping promotions on certain products, but this is always subject to change at any time without notice.
Contact Us:
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@goodnewsorganics.com or 806-642-6682. Our team will be happy to assist you.